Last updated (25/11/2025)
At DIN ONE, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, make a purchase, or interact with our brand.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of personal information:
A. Information You Provide
- Name
- Phone number
- Email address
- Billing and shipping address
- Payment details (processed securely by your chosen payment gateway – we do NOT store card/UPI details)
- Account login details (if you create an account)
B. Automatically Collected Information
When you browse our site:
- IP address
- Device information
- Browser type
- Pages viewed
- Time spent on site
- Cookies & tracking data
C. Order Information
- Products purchased
- Total amount
- Order history
- Delivery details
2. How We Use Your Information
We use your data to:
- Process and deliver your orders
- Provide order confirmation & updates
- Verify payments and prevent fraud
- Improve website functionality and user experience
- Respond to customer support requests
- Send important account or service notifications
- Provide exclusive offers, promotions, and product updates (only if you opt-in)
3. How We Protect Your Data
We use industry-standard security measures, including:
- SSL encryption
- Secure payment gateways (Razorpay, etc.)
- Restricted data access
- Regular security checks
We never sell or share your personal information with outsiders for marketing purposes.
4. Sharing Your Information
We only share your data with:
✔ Trusted third-party partners, such as:
- Payment processors (Razorpay, Paytm, etc.)
- Delivery partners (Delhivery, BlueDart, XpressBees, India Post, etc.)
- SMS/email service providers (for order updates)
These partners only receive the information required to complete their tasks.
5. Cookies
We use cookies to:
- Improve website performance
- Track analytics
- Save your cart items
- Provide personalised experience
You can disable cookies in your browser settings, but some features may not work properly.
6. Your Rights
You can request:
✔ Access to your data
✔ Correction of incorrect information
✔ Deletion of your account and personal data
✔ Opt-out of marketing messages
For any request, contact us at support@dinone.in
7. Data Retention
We store your information only as long as necessary for:
- Order processing
- Legal obligations
- Prevention of fraud
- Customer support
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.
9. Changes to This Policy
We may update the Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
For questions or privacy concerns:
📧 support@dinone.in
📱 WhatsApp: +91 9495230263
🌐 Website: www.dinone.in